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Bob Barnes - In 1965, Bob Barnes started to work at the family business, a small ambulance service in Syracuse, NY (Eastern Ambulance Service, Inc., later to be known as Eastern Paramedics). Since that time he has worked in just about every facet of the industry and is the third generation of the Barnes family to be involved in the ambulance/EMS in New York State. Over the years, Bob has served on numerous EMS advisory boards and councils as well as over ten years as a volunteer fireman with the Dewitt Fire Dept. "As most of us know, once we get EMS in our blood it's always there. We know and understand your emergent needs in this hectic demanding time and that's why we make ourselves available to our customers and fellow emergency service providers 24/7. Give us the opportunity to serve you and your department…you'll be pleasantly surprised."

Bob is part of the home office and covers the following counties: Cortland, St. Lawrence, Jefferson, Lewis, Oswego, Onondaga, Madison, Oneida, Chenango, Rockland, Westchester, and the 5 boroughs of NYC. You may contact him at the office at 800 553 6094 or on his cell phone at: 315 374 1062.


Bob Reilly brings over 25 years of EMS background to his role every day at NERV, Inc. From his start as an EMT in Utica, NY to his time as a Nationally registered Emergency Medical Technician paramedic with Eastern Paramedics in Syracuse, Bob has enjoyed both the operations and systems issues surrounding EMS. As the founder of EMSOncall, Bob has worked with numerous agencies on issues ranging from staffing and shift deployment, to the re-design of complicated billing and CAD system implementation. Through it all, Bob's greatest joy remain working with agencies to develop vehicle specs and designs that best serve an agencies need while delivering real value.

Bob is part of the home office and covers the following counties: Cortland,St. Lawrence, Jefferson, Lewis, Oswego, Onondaga, Madison, Oneida, Chenango, Rockland, Westchester, and the 5 boroughs of NYC. You may contact him at the office at 800 553 6094 or on his cell phone at: 315 374 1063.


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Richard Hamilton got his introduction to the ambulance industry 25 years ago when he helped start a Braun Ambulance dealership in Texas. Over the years, he’s had the pleasure and opportunity to be involved in Dealer development, sales, management and ambulance manufacturing with a variety of ambulance products. The past ten years, working with Road Rescue and McCoy Miller, Richard’s participated at a high level to promote the growth and development of these manufacturer’s distribution networks and supported the efforts to strengthen distribution through product improvement, innovation, technology and enhanced QC processes. Richard comes to the NERV family all the way from South Carolina. His expertise with our family of products, make him a natural fit as an Executive Vice-President. Richard will assist the area managers with both direct sales activity and support. He will work with key accounts out of the main office, assist with vendor relationships and will be instrumental in dealership development as we move forward. To contact Richard directly: 800 553 6094 ext. 14.


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Mike Collier brings over 10 years of sales and customer service to NERV. He has a keen knack for meeting your companies needs with the right ambulance. Mike also heads up the Accubuilt Chair Car Division. Mike Covers the following counties: Albany, Columbia, Delaware, Dutchess, Greene, Orange, Putnam, Rensselaer, Saratoga, Schenectady, Sullivan, Ulster, and Washington. You may reach him by calling: 1-800-553-6094 ext. 44 or on his cell phone at: 315-727-2787.


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Tom Walters has served his community and NYS as a volunteer Fire Fighter, EMS Provider and USAR Team Member. This, combined with emergency vehicle and general automotive industry experience, enhances his ability to assist his customers design and plan their vehicle fleets. He brings over a decade of emergency vehicles sales and service experience to NERV. Tom’s Father, Jack Walters, a retiree of 37 years with Eastman Kodak Co., also joins the NERV team to assist Tom with product sales.

Tom covers the following counties for ambulances: the 5 boroughs of NYC, Westchester and Rockland Counties. He also covers the entire state north of Westchester for Hackney Rescue Apparatus. You may reach him by calling 800 553 6094 ext. 47 or on his cell phone at: 585 478 6535.



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Ken Jones is a retired Patrol Captain from the Schenectady County Sheriff’s Office with 35 years of service. He was an EMT for 25 years between Mohawk Ambulance, Rotterdam Ambulance, and White Eagle Ambulance. While at White Eagle he held the positions of Captain and CEO. He has been selling ambulances for almost 15 years!

Ken covers the following counties: Otsego, Schoharie, Montgomery, Fulton, Herkimer, Warren, Essex, Franklin, Hamilton and Clinton. You may reach him by calling the main office at: 800-553-6094 ext. 29


Mike Martin comes to NERV with a strong focus on meeting customer needs and establishing long-term relationships. Retired after 20 years from ExxonMobil Corp. Mike recently was a manufacturing sales representative specializing in Whelen Emergency Lighting. Mike has started several businesses so he understands the demands and needs of the customer relationship. He is currently a volunteer fireman. Mike will be covering the state of Massachusetts for the Wheeled Coach line of products. You can contact Mike by calling: 800-553-6094 ext. 20, or on his cell at 518-441-9480.